Last updated: July 09, 2026
1. Coverage Area
We deliver to all districts and major cities across Nepal, including Kathmandu, Pokhara, Lalitpur, Biratnagar, Bharatpur, Butwal, Dharan, Hetauda, and more. Remote and rural areas may experience longer delivery times.
2. Shipping Costs
- Standard Shipping: Flat rate of Rs. 150 per order. The fee may increase or decrease depending on your delivery address.
- Shipping cost is calculated once per order (not per item).
- The shipping fee is displayed at checkout before you confirm your order.
View district delivery charges (3)
All other districts: Rs. 150.
| District |
Charge |
| Achham |
Rs. 251 |
| Ilam |
Rs. 150 |
| Morang |
Rs. 120 |
3. Processing Time
- All orders are processed within 1–2 business days (excluding weekends and public holidays).
- Prepaid orders are processed after payment verification.
- Orders placed before 2:00 PM NPT on business days are usually processed the same day.
- Orders placed after 2:00 PM NPT or on weekends/holidays will be processed the next business day.
4. Delivery Times
Estimated delivery times after order processing:
- Kathmandu Valley: 1–3 business days.
- Terai / Major Cities: 3–5 business days.
- Hill Regions: 5–7 business days.
- Remote / Mountain Areas: 7–10 business days.
Note: Delivery times are estimates and may vary due to weather, road conditions, courier delays, or public holidays.
5. Payment Methods & Shipping
- WhatsApp Checkout: Click "Pay via WhatsApp" on the order confirmation page to complete payment. Your order is processed once payment is confirmed.
- Prepaid (eSewa / Bank Transfer): Must be completed before your order is shipped. Shipping begins after payment verification.
6. Order Confirmation
- You will receive an order confirmation email once your order is placed.
- You can check your order status anytime from your Account page, use our Track Order page.
- For any shipping inquiries, click the "Ask About Order" button on your order — it will open a WhatsApp chat with our team.
7. Delivery Attempts
- The courier will attempt delivery up to 2 times
- If you are unavailable, the courier will leave a calling card with instructions.
- Failed deliveries due to incorrect address or unavailability may be returned to us — additional shipping charges may apply for re-delivery.
8. Damaged or Lost Packages
- If your package arrives damaged, do not accept it from the courier, or take photos immediately and contact us within 24 hours of delivery.
- If your package appears lost in transit, please contact us with your order number. We will investigate with the courier and arrange a resolution.
- GripFit is not responsible for packages marked as "delivered" by the courier if no evidence of misdelivery is found.
9. Holidays & Force Majeure
We do not process or ship orders on national public holidays and weekends. Delivery may be delayed during festivals (Dashain, Tihar, etc.) and adverse weather conditions. We appreciate your patience during these periods.
10. Contact Us
For shipping inquiries, please reach out to us:
- Email: info@gripfit.com.np
- Phone: +977 9844025788
- WhatsApp: 9779844025788
- Address: Sundarharaicha-12, Biratchowk, Morang, Nepal
- Or use our Contact Form